The Ondexx Buyer’s Guide

In today’s ultra-competitive marketplace, data is the currency of the 21st century – and knowledge is power. Managing it in the most effective way possible can spell the difference between success and failure.

Some of the world’s largest companies are using Ondexx because, for them, its ease-of-use, reliability, and affordability make it the best choice.

In fact, Ondexx is an essential business tool today for tens of thousands of employees in 26 countries speaking eight languages. Organizations like Manulife and Lincoln Financial Group now regard Ondexx as a fundamental part of their day-to-day operations. They know their success depends on efficiently managing their critical corporate data.

Proven Knowledge Management – Made Easy

Ondexx is so feature-rich and easy to use, that it will appeal to almost everyone in your organization. Certain aspects may matter more, depending on each person’s role.

Here is an outline of which Ondexx features your front-line staff, managers and senior leaders will readily discover:

Front-line Staff:

Everyday Ease-of-Use

Using Ondexx is simple and intuitive, and requires little or no training. Employees love it because it makes their jobs so much easier. If you can use an Internet search engine, you can use Ondexx. Its simple user interface and advanced search functionality narrows down thousands of records to a few, allowing users to find the information they need quickly and easily.

Here are some other features employees will like:

  • Super-fast Performance
  • Reliability
  • Superior Search
    • Perform a broad or exact search and find as you type
    • Set up labels to make content more searchable
    • Easily see if content is coming from a document, chapter or other source


Reduce or Redeploy IT Resources

With Ondexx, you’ll never rely on IT support for user access or content editing. That makes front-line users more productive and self-reliant, and saves time and money.

Managers, including administrators and editors, will also appreciate these features:

  • Dedicated, 24-7 customer support – Client service sets Ondexx apart. If you do run into a problem, our help desk is always there. And no bots or recordings. You’ll talk to a real person.
  • Dynamic – Ondexx is easy to customize based on your organization’s needs.
  • Always available – No downtime or technical delays.
  • Easy to administer
  • Easy onboarding – Thousands of new users can be onboarded and deployed in minutes with unique profiles.
  • Embed videos and multimedia
  • Report and track capabilities – Track use according to page views, manual or other metrics.
  • Control all user access and permissions – For front-line users, editors and administrators.


Attractive Pricing and More

With its low, transparent total cost of ownership (TCO) and minimal need for IT support, Ondexx is one of the most competitively priced knowledge management platforms on the market. Many competitors take a ‘land and expand’ approach, enticing customers with a low initial cost and imposing extra fees later. In addition, they may require a significant, ongoing investment in IT resources.

Not Ondexx. Our software-as-a-service (SaaS), subscription pricing includes 100% of all seat licensing, onboarding, training and infrastructure costs. Unlike our competitors, Ondexx never requires any additional investments or IT resources for configuration, deployment or ongoing management and maintenance. Additionally, all 300+ Ondexx features are delivered ‘out of the box’ at deployment time.

Even though they may rarely use Ondexx, executives will have peace of mind knowing that Ondexx is taking care of the organization’s valuable corporate knowledge, that it’s being expertly managed and the technology is reliable and secure.


Additional Benefits

Senior leaders might also find the following features particularly appealing:

  • Plug and play concept – Ondexx’s ‘out of the box’ architecture is more cost and time effective compared to competing products or in-house solutions. It deploys fast, easily ingesting content from existing internal systems. And ongoing updates and maintenance are always included in the price.
  • Single-source repository – Ondexx is your one-stop, secure cloud-based repository for content, documents, files, learning resources, and all your mission-critical corporate knowledge and data.
  • Transparent information – All user activity is logged by Ondexx, providing a permanent history of all transactions and data.
  • Full control – Ondexx provides the flexibility and functionality to allow businesses to have 100% control of all data and information including access rights for every single user, enabling a business to have full ownership of their corporate information and knowledge.
  • Easy onboarding – Thousands of new users can be onboarded and deployed in hours with unique secure profiles.
  • Security – Ondexx is risk-management compliant, and internal reviews and compliance updates are continuous. Your Ondexx environment and security is best-in-class, providing FIPS 140-2 compliance, SOC2 Type II certification, and end-to-end encryption. We also follow Amazon Web Services’ best practices, which include a fully managed instance of your Ondexx environment. Your Ondexx Administrators can also control user access and permissions with an easy-to-use interface.

Best Features for Everyone

No matter your industry, Ondexx brings together all the sources of information your business needs into one seamless, integrated solution.

  • Improved productivity – Because it’s so easy and enjoyable to use, Ondexx improves overall organization and productivity, helping companies to make significant savings in time and money.
  • Current technology – Welcome to the 21st century! Ondexx replaces legacy systems and archaic, pre-existing platforms, bringing your organization one step further into the digital age.
  • Increased knowledge sharing – Ondexx adds incredible value to the corporate knowledge base by making it much easier for business units, departments and all users to connect and share information.

Connect with Us

Call for more info

(888) 333-1193

Email our experts

Book a demo

Get Started