Your Ondexx Experts
Paul is a leading business technologist, providing solutions for over 50 global Fortune 500 brands since the ‘90s.Read Bio
Paul’s role as CEO is to own the overall strategy for Ondexx and to ensure that our enterprise Knowledge Management Solution expands to a broader global marketplace.
Paul’s leadership role in the tech space began in the early ‘90s when he met Steve Jobs and was hired at NeXT Computer to build NeXT’s Canadian subsidiary team headquartered in Toronto, Canada. Paul is also known for his role as COO/CTO at Kenna, where he successfully led the business into becoming a North American leader in Sales & Marketing Automation platform solutions.
In 2012, Paul met Red Wolf’s Founder, David Tessler, and they established a connection immediately. Paul assumed a mentorship role from 2012-2017 during his tenure at Kenna. Upon his successful exit from Kenna, Paul joined Ondexx full-time as its CEO in 2018.
Paul’s extensive technology background and leadership experience are key assets in the growth of Ondexx. Paul’s focus is to enable Ondexx to be a recognized brand in North America and, ultimately, a global leader in Knowledge Management solutions.
CTO & Founder
David’s exceptional technical expertise, combined with a unique talent for solving business problems, has enabled him to blueprint and build Ondexx, our best-in-class Knowledge Management Solution.Read Bio
CTO & Founder
In the ‘90s, David drew from his decade of experience in developing large-scale platforms and information management solutions to launch Ondexx in 2003 and establish a thriving company around it. His unwavering commitment to innovation has kept Ondexx at the forefront of the Knowledge Management industry. As he leads his development team into the future, David is eager to fulfill Ondexx’s product roadmap for 2023 and collaborate with key clients to identify impactful features that will support their business objectives.
SVP Customer Growth & Success
Michael will be working with customers to help them derive clear business benefits with Ondexx. He will be working with prospective clients to realize immediate value by implementing the Ondexx solution and working with current customers to ensure we are meeting their current and future needs.Read Bio
SVP Customer Growth & Success
Michael’s background in customer solutions spans 25 years in the technology and finance market, focusing on providing software and solutions to mid-market and enterprise clients. Michael and his team will work with customers to exceed expectations and confirm that Ondexx provides great value to all users. To ensure that our Ondexx roadmap is aligned with future client needs, we will gather feedback using our Health Check methodology and process. Michael and his team will also focus on bringing immediate value to new clients by using our expertise to align their business strategy with an effective deployment of Ondexx within their organization.
Heather works closely with the Ondexx management team to provide thought leadership in Strategy, Marketing and Product Management.Read Bio
Heather Galt is an executive coach and advisor with expertise in Strategy, Marketing and Product Management. A growth coach and mentor at Communitech since 2015, Heather has coached over 500 early-stage and scaling companies serving a wide variety of different industries.
Heather has an extensive background in product and service go-to-market, B2B marketing, channel marketing, customer insights, and internationalization. Heather has worked in small, rapidly scaling, and large companies in mobile, wireless/telcos, hardware, software and services. Heather also has a strong background in privacy.
In addition to her role at Communitech, Heather is also the Vice President, Customer Experience and Strategy at PPO, a scaling tech company that serves the food industry. Prior to Communitech and PPO, Heather was the VP Marketing at Kik Interactive, where she built the marketing, customer support, customer analytics, recruiting and privacy functions of the company as it grew from 4M users to over 250M users.
Heather spent 11 years at BlackBerry in various marketing and channel-facing roles, including 5 years of working with RIM’s global carrier partners in over 100 countries, and 2 years with one of RIM’s largest partners, Verizon Wireless. Heather started her career in start-ups, working in marketing and product management for two small companies that grew significantly during her tenure.
Jennifer’s diverse experience in digital marketing brings a unique blend of strategic thinking, creativity, operational excellence, and analytical skills to her role. She provides great leadership on the marketing side and supports clients and our sales team from Discover to Launch of Ondexx.Read Bio
Jennifer excels at designing and implementing marketing campaigns that engage audiences and drive interest to potential Ondexx clients. Her knowledge of marketing automation platforms and CRM enables her to create workflows to maximize conversations with prospects. She is skilled in various digital marketing channels, including social media, email marketing, SEO, PPC, and content marketing. Her analytical skills enable her to monitor and analyze campaign performance, providing data-driven insights that inform future marketing efforts. She is also a skilled communicator and collaborator, bringing diverse stakeholders together to achieve common goals. Jennifer’s passion for marketing and dedication to excellence make her a valuable asset to the Ondexx team.
Brendan bridges the gap between individual customer needs and Ondexx implementation. Brendan is also great at understanding client pain points and expressing these issues as use cases for an impactful Ondexx demo.Read Bio
Brendan bridges the gap between customer requirements and an Ondexx implementation, participating in activities from Discover through to Ondexx Launch. Brendan leads pre-launch activities that include customized Ondexx demonstrations, content discovery sessions, and Ondexx onboarding and launch assignments. Brendan plays a vital role in the Ondexx Product Roadmap, where he leads the planning, documentation, and design of new functionality.
Customer Success Manager
Devon brings strong communication skills and a deep understanding of Ondexx to his role, where he leads training and support efforts at Ondexx.Read Bio
Customer Success Manager
Devon is our resident Ondexx expert for clients, and he ensures that all training and support are responsive and robust. He has a strong technology background, enabling him to problem-solve at all levels. His depth of understanding of Ondexx is impressive, which ensures that our clients have a complete understanding of the features of Ondexx, both in providing user support and Ondexx training.
Vicki brings over two decades of marketing experience to Ondexx, supporting both our strategy and execution. Vicki focuses on integrated Ondexx marketing campaigns and CRM efforts and brings the team a rich background of digital, social, and brand awareness.Read Bio
Vicki is a marketing consultant and fractional CMO, leading both strategy and execution.
In 2019 Vicki founded Hook Marketing, a boutique agency focused on serving small to mid-sized organizations in North America. In addition, she is a corporate trainer, Professor of Marketing at Mohawk College and Seneca College, and curriculum developer for the Chartered Marketer designation program with the Canadian Marketing Association.
Vicki’s experience has spanned over 20 years, on the leadership teams of some of Canada’s biggest marketing agencies and corporate franchises, with successful implementations across B2B, B2C and NFP industries. She has a proven track record in Canada, U.S. and Mexico at driving double-digit business growth and award-winning campaigns. She has expertise in spearheading integrated marketing campaigns, CRM efforts, e-commerce and digital experiences, social media, new business development, and building brand awareness.
Dan brings two decades of expertise from the finance sector to Ondexx. His diverse experience and collaborative nature make him a strong contributing member of the Ondexx management team.Read Bio
Heading our finance area, Dan plays a key role in helping Ondexx achieve our financial goals and drive growth. He brings a passion for financial analysis, planning, and strategy that will help us to make data-driven decisions and optimize our operations – delivering maximum value to our clients.
Ondexx clients appreciate Dan’s prompt and clear interactions as part of our ongoing relationship.