Your Path to Success…

Success with Knowledge Management & Ondexx starts here.

Over the past two decades, we’ve worked with each of our clients to help them realize maximum value from Ondexx. We know how to get our clients up and running quickly and easily, and we’re ready to help your company too.

You’ll be surprised at how fast you can deploy Ondexx KM. When you’re ready, Ondexx Experts use our automated onboarding tools to pull all the necessary files and data into Ondexx for your review. We’ll work together to make any final adjustments, and then the Ondexx platform is ready for use.

Activate hundreds or even thousands of users in a matter of weeks! You’ll guide the process and set the pace. To make things hassle-free for you, Ondexx takes the lead, minimizing the resources you need to complete the onboarding process.

Our 4 phases are described below.

Phase 1 – Discover

Getting to know Ondexx

Is Ondexx right for your organization? In the Discovery phase, we’ll introduce you to the immediate benefits of Ondexx. Learning more about Ondexx and understanding its value to your business will include:

  • Ondexx’s unique Knowledge Management Risk Assessment
  • Discussions about your specific needs
  • Reviewing appropriate Ondexx resources such as videos and white papers
  • Ondexx Demonstrations for executives, IT, and business users. We have recorded demos and can provide a live demo tailored to your business needs.

Through this process, our team will help you determine how Ondexx can support your business needs. We’ll provide you with all the information you need to make an informed decision.

Phase 2 – Subscribe

Sign a Contract

In the Subscription phase, you will make a purchase decision, and we’ll plan for your onboarding. To ensure that Ondexx KM is configured in the optimal way for your company, we’ll confirm some aspects like:

  • Requirements Confirmed
    • Review of your Specific Needs
    • Tech & Security Requirements
    • Proposal & Pricing
  • Onboarding Plan Created
    • Project Plan Review
    • Content Migration
    • Onboarding & Launch Date
  • Contract Signed
    • Confirm Number of Users
    • 100% Transparent Pricing
    • Ondexx Subscription and Services Agreement

Once the contract is signed, Ondexx Experts get engaged to kick off the onboarding process.

Phase 3 – Onboard

Setup Ondexx & Content Migration

The Onboarding phase includes setting up your customized Ondexx instance, migrating all of your content, and adding users. During this stage, we will implement your onboarding plan, this includes:

  • Configuration of your Ondexx instance
    • ‘Personalize’ your Ondexx instance for your organization
    • Creating User Groups
      • Establishing roles, rights, and permissions
  • Content Planning
    • Collaborative session to strategize how your content will be organized within Ondexx
  • Content Cataloging
    • Compilation of existing content organized to Ondexx’s information architecture to facilitate an efficient migration process
  • Content Migration
    • Ondexx Experts use Automated Tools to set up Ondexx for your company

Ondexx experts will make sure that you complete the onboarding process quickly and smoothly.

Phase 4 – Launch

‘Go Live’ – Ondexx is available for all users

During Launch, we cover all elements required for a flawless ‘go live’ date. The Ondexx team will support you every step of the way. Main activities during this phase include:

  • Pre-launch Activities
    • User Acceptance Testing
    • Internal socializing and promotion of Ondexx
  • Support & Documentation
    • User Training
    • Access to the Ondexx Help site
  • ‘Go Live’ Date
    • Ondexx is released for use across the company

Congratulations! At this point, you’ve joined the hundreds of thousands of users that love Ondexx’s easy-to-use search and publishing tools – without the need for IT!

Testimonials

“The best thing about the staff at Ondexx is their level of understanding of the industry, the market and the people. It allows them to better help and work through our needs and any issues that we may be having.”

VP Marketing & Strategic Client Solutions

Leading Global Life Reinsurance Company

“The Ondexx support team is very service- oriented, responsive, supportive; and willing to invest time, energy, and effort to form strong relationships with their clients.”

EVP & Chief Information Officer

Global Life Insurance Provider

“I have never been disappointed. The Ondexx team doesn’t try to sell you something that you don’t need. We have a strong relationship and I can rely on them to keep us informed about the industry and ensure we are continually focused on what’s good for us.”

Vice President

Life Insurance Data Provider

“Red Wolf is an ethical, flexible, stable and strong organization that provides a terrific, hassle-free platform that makes our life easier and reduces our need for internal resources.”

Chief Underwriter

Leading Global Reinsurance Company

“The best thing about the staff at Ondexx is their level of understanding of the industry, the market and the people. It allows them to better help and work through our needs and any issues that we may be having.”

VP Marketing & Strategic Client Solutions

Leading Global Life Reinsurance Company

“The Ondexx support team is very service- oriented, responsive, supportive; and willing to invest time, energy, and effort to form strong relationships with their clients.”

EVP & Chief Information Officer

Global Life Insurance Provider

“I have never been disappointed. The Ondexx team doesn’t try to sell you something that you don’t need. We have a strong relationship and I can rely on them to keep us informed about the industry and ensure we are continually focused on what’s good for us.”

Vice President

Life Insurance Data Provider

“Ondexx positively impacts the bottom line by increasing speed, accuracy, and making our company more competitive.”

Chief Underwriter

US based Financial Services Company

“Once Ondexx was implemented, we saved at least one full-time equivalent, so the solution easily pays for itself.”

AVP, Risk Management

Global Financial Services Company

“Ondexx is seamless in the ways that everyone uses and accesses it. We have zero complaints or issues about usage and reliability. It runs itself from our perspective, and that’s a great thing.”

AVP, Life Reinsurance Pricing & New Business

Canadian-based Life Reinsurance Company

“Ondexx allows us to be nimble with information that needs to be related to underwriters. We make changes to the manuals ourselves that are immediately visible to everyone. This makes us more effective and consistent, leading to greater adherence to guidelines – which now leads to better audit results due to Ondexx.”

AVP, Automated Underwriting Leading

US based Financial Services Company

“With Ondexx we now have control over our own manuals and a valuable tool for our clients. Finally, we also have internal consistency, which leads to better decisions, which is obviously better for our bottom line.”

VP & Account Executive

Global Life Reinsurance Company

“Ondexx was adopted 100% by the end of the first day without of any end-user training or support.”

AVP, National Disability Services

Canadian-based Group Benefits Provider

“Our Business has gained back control of our own content and we no longer have to rely on IT for support.”

AVP, Learning & Communications Leading

US based Life Insurance Company

“Ondexx increases accuracy, productivity and bottom line results. Overall, the solution has exceeded our expectations!”

Senior IT Executive

Canadian-based Life Insurance Company

“Red Wolf is an ethical, flexible, stable and strong organization that provides a terrific, hassle-free platform that makes our life easier and reduces our need for internal resources.”

Chief Underwriter

Leading Global Reinsurance Company

“By making information easier to find, Ondexx leads to increased productivity and fewer mistakes.”

AVP, Underwriting Leading

Global Life Reinsurance Company

“With Ondexx, it was simply business as usual! We’ve never had an issue working remotely with Ondexx - our other systems are more challenging to manage. Ondexx enables us to make changes and updates in real-time and the fact that the solution allows us to manage the application completely independently sets it apart from any other system in our company.”

Assistant Vice President, Underwriting Systems

Global Reinsurance Company

“Ondexx gave me the ability to remotely and instantaneously create a new, secure, shareable and searchable online resources without the support of IT. I was thrilled of how easy it was to deploy a new Ondexx site, on-board the required users, and get everything up and running in less than an hour- it was so cool!”

AVP, Underwriting & Claims Risk Management

Global Life Insurance Company

"The fact that we have Ondexx made us ready for this crisis! And the responsiveness of the Company has always been reassuring.”

Associate Chief, Underwriting Risk Management

US Life Insurance Company

"With Ondexx, it was business as usual despite the chaos. The access is great! We have seen a big uptake in users and usage and we've also added other links and resources to extend the platform. Some of the business units that weren't using the platform for communications, are now doing so because Ondexx is so reliable."

AVP, Learning Center of Excellence

Global Life Insurance Company

“Ondexx removes a big operational headache – it frees up valuable internal resources and virtually eliminates the concern of knowledge transfer.”

Vice President & Chief Underwriting Officer

Leading Global Life Reinsurance Company

“Since we deployed Ondexx, we have an average daily time savings of 25 - 30 minutes per employee.”

Director of Underwriting

US based Life Insurance Company

“The best thing about the staff at Ondexx is their level of understanding of the industry, the market and the people. It allows them to better help and work through our needs and any issues that we may be having.”

VP Marketing & Strategic Client Solutions

Leading Global Life Reinsurance Company

“The Ondexx support team is very service- oriented, responsive, supportive; and willing to invest time, energy, and effort to form strong relationships with their clients.”

EVP & Chief Information Officer

Global Life Insurance Provider

“I have never been disappointed. The Ondexx team doesn’t try to sell you something that you don’t need. We have a strong relationship and I can rely on them to keep us informed about the industry and ensure we are continually focused on what’s good for us.”

Vice President

Life Insurance Data Provider

“Red Wolf is an ethical, flexible, stable and strong organization that provides a terrific, hassle-free platform that makes our life easier and reduces our need for internal resources.”

Chief Underwriter

Leading Global Reinsurance Company

“With Ondexx, it was simply business as usual! We’ve never had an issue working remotely with Ondexx - our other systems are more challenging to manage. Ondexx enables us to make changes and updates in real-time and the fact that the solution allows us to manage the application completely independently sets it apart from any other system in our company.”

Assistant Vice President, Underwriting Systems

Global Reinsurance Company

“Ondexx gave me the ability to remotely and instantaneously create a new, secure, shareable and searchable online resources without the support of IT. I was thrilled of how easy it was to deploy a new Ondexx site, on-board the required users, and get everything up and running in less than an hour- it was so cool!”

AVP, Underwriting & Claims Risk Management

Global Life Insurance Company

"The fact that we have Ondexx made us ready for this crisis! And the responsiveness of the Company has always been reassuring.”

Associate Chief, Underwriting Risk Management

US Life Insurance Company

"With Ondexx, it was business as usual despite the chaos. The access is great! We have seen a big uptake in users and usage and we've also added other links and resources to extend the platform. Some of the business units that weren't using the platform for communications, are now doing so because Ondexx is so reliable."

AVP, Learning Center of Excellence

Global Life Insurance Company