Your Path to Success…

Success with Knowledge Management & Ondexx starts here.

Over the past two decades, we’ve worked with each of our clients to help them realize maximum value from Ondexx KM. We know how to get our clients up and running quickly and easily, and we’re ready to help your company too.

You’ll be surprised at how fast you can deploy Ondexx KM. When you’re ready, Ondexx Experts use our automated onboarding tools to pull all the necessary files and data into Ondexx for your review. We’ll work together to make any final adjustments, and then the Ondexx KM platform is ready for use.

Activate hundreds or even thousands of users in a matter of weeks! You’ll guide the process and set the pace. To make things hassle-free for you, Ondexx takes the lead, minimizing the resources you need to complete the onboarding process.

Success with Ondexx – 4 Stages

Discover

Our team will help you determine how Ondexx’s KM solution meets your business needs.

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Subscribe

During this phase, we’ll confirm your requirements and create your onboarding plan.

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Onboard

Ondexx makes things simple – we’ll work with you to set everything up and migrate your content so you have a successful launch.

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Launch

With the support of Ondexx Experts, in the final phase you’ll launch Ondexx into your organization.

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The 4 Stages of Success with Ondexx

Phase 1 – Discover

Getting to know Ondexx

Is Ondexx right for your organization? In the Discovery phase, we’ll introduce you to the immediate benefits of Ondexx. Learning more about Ondexx and understanding its value to your business will include:

  • Ondexx’s unique Knowledge Management Risk Assessment
  • Discussions about your specific needs
  • Reviewing appropriate Ondexx resources such as videos and white papers
  • Ondexx Demonstrations for executives, IT, and business users. We have recorded demos and can provide a live demo tailored to your business needs.

Through this process, our team will help you determine how Ondexx can support your business needs. We’ll provide you with all the information you need to make an informed decision.

Phase 2 – Subscribe

Sign a Contract

In the Subscription phase, you will make a purchase decision, and we’ll plan for your onboarding. To ensure that Ondexx KM is configured in the optimal way for your company, we’ll confirm some aspects like:

  • Requirements Confirmed
    • Review of your Specific Needs
    • Tech & Security Requirements
    • Proposal & Pricing
  • Onboarding Plan Created
    • Project Plan Review
    • Content Migration
    • Onboarding & Launch Date
  • Contract Signed
    • Confirm Number of Users
    • 100% Transparent Pricing
    • Ondexx Subscription and Services Agreement

Once the contract is signed, Ondexx Experts get engaged to kick off the onboarding process.

Phase 3 – Onboard

Setup Ondexx & Content Migration

The Onboarding phase includes setting up your customized Ondexx instance, migrating all of your content, and adding users. During this stage, we will implement your onboarding plan, this includes:

  • Configuration of your Ondexx instance
    • ‘Personalize’ your Ondexx instance for your organization
    • Creating User Groups
      • Establishing roles, rights, and permissions
  • Content Planning
    • Collaborative session to strategize how your content will be organized within Ondexx
  • Content Cataloging
    • Compilation of existing content organized to Ondexx’s information architecture to facilitate an efficient migration process
  • Content Migration
    • Ondexx Experts use Automated Tools to set up Ondexx for your company

Ondexx experts will make sure that you complete the onboarding process quickly and smoothly.

Phase 4 – Launch

‘Go Live’ – Ondexx is available for all users

During Launch, we cover all elements required for a flawless ‘go live’ date. The Ondexx team will support you every step of the way. Main activities during this phase include:

  • Pre-launch Activities
    • User Acceptance Testing
    • Internal socializing and promotion of Ondexx
  • Support & Documentation
    • User Training
    • Access to the Ondexx Help site
  • ‘Go Live’ Date
    • Ondexx is released for use across the company

Congratulations! At this point, you’ve joined the hundreds of thousands of users that love Ondexx’s easy-to-use search and publishing tools – without the need for IT!